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Features

The advantages of
smart planning software

Features

Link2service planning software will let you do your field service planning with ease. Without paper work orders and unnecessary manual work, you can quickly place the right people on the right job at the right time! The result? Assignments done right first time, fast invoicing and satisfied clients!

Workforce planning

You send available people with the right skills and right materials to a job and can easily update the planning during the day if needed.

Software links

Our software Link2service communicates with all ERP systems and can easily be linked to calculation software, for example.

Digital work orders

Work orders can be signed directly by clients via the Link2service app, making them ready for immediate invoicing.

Recurring maintenance

By planning recurring maintenance automatically, clients are serviced on time and nothing is forgotten.

Inventory management

Link2service keeps a full record of materials used on a job.

Portal for the End Client

Your client can easily apply for extra services via the Link2service online app and has 24/7 access to reports.

Management information

Linking data in clear reports provides important management information for field service planning that’s always at your disposal.

Workforce skills

Workers’ skills are easily monitored so you can always dispatch the right person for the job to the client.

Quality control

A structured approach via Link2service, such as the use of a checklist, safeguards the quality of maintenance and installation for clients.

Materials planning

Scarce materials are reserved for appointments and the system gives a timely indication when they are no longer available.

Checklists

Employees go to a job using a clear checklist so nothing is forgotten and can digitise the completion of the list without delay.

Remuneration management

Link2service provides the necessary input for correct remuneration calculation, for example by marking overtime as such.

Internet of Things

By letting appliances and installations communicate with Link2service, they are monitored directly and any technical issues automatically generate a maintenance appointment.

Track and trace

You can easily monitor the location of your people and dispatch the ones closest to a particular job.

Contract management

Contracts with periodic schedules are easily created and managed in Link2service, providing you with direct insight into existing agreements with clients and business relations..

Route optimisation

The advanced Link2service route planner provides the most efficient route to each job.

Rostering

The clear work roster is easy to fill with available people who meet all appropriate requirements.

Authorisation of work rolls

Set the rights and restrictions for each employee with ease. We keep safety in mind!

Notifications

Increase customer satisfaction with automated emails or text messages at any moment.

Clear overview of installed base

You have a clear overview of all installations present at the client’s or any other specific location.

Time registration

Hours worked are easily and clearly recorded in the Link2service app, including travel times and breaks.

Could your field service planning be more efficient?

Say goodbye to paper work orders and manual work. Enjoy the speed and convenience of Link2service planning software, linked to any ERP system, such as AFAS. Request a free introductory phone consultation and discover the suitability of Link2service for your organisation! Let’s get acquainted!

Apply for a demo now
Apply for a demo now





    Bas Otting
    +31 88 000 65 00 bas@way2connect.nl