You send available people with the right skills and right materials to a job and can easily update the planning during the day if needed.
Our software Link2service communicates with all ERP systems and can easily be linked to calculation software, for example.
Work orders can be signed directly by clients via the Link2service app, making them ready for immediate invoicing.
By planning recurring maintenance automatically, clients are serviced on time and nothing is forgotten.
Link2service keeps a full record of materials used on a job.
Your client can easily apply for extra services via the Link2service online app and has 24/7 access to reports.
Linking data in clear reports provides important management information for field service planning that’s always at your disposal.
Workers’ skills are easily monitored so you can always dispatch the right person for the job to the client.
A structured approach via Link2service, such as the use of a checklist, safeguards the quality of maintenance and installation for clients.
Scarce materials are reserved for appointments and the system gives a timely indication when they are no longer available.
Employees go to a job using a clear checklist so nothing is forgotten and can digitise the completion of the list without delay.
Link2service provides the necessary input for correct remuneration calculation, for example by marking overtime as such.
By letting appliances and installations communicate with Link2service, they are monitored directly and any technical issues automatically generate a maintenance appointment.
You can easily monitor the location of your people and dispatch the ones closest to a particular job.
Contracts with periodic schedules are easily created and managed in Link2service, providing you with direct insight into existing agreements with clients and business relations..
The advanced Link2service route planner provides the most efficient route to each job.
The clear work roster is easy to fill with available people who meet all appropriate requirements.
Set the rights and restrictions for each employee with ease. We keep safety in mind!
Increase customer satisfaction with automated emails or text messages at any moment.
You have a clear overview of all installations present at the client’s or any other specific location.
Hours worked are easily and clearly recorded in the Link2service app, including travel times and breaks.